Overview
This Privacy Policy explains how Viper Files LLC ("Viper Files," "we," "us," or "our") collects, uses, shares, and protects information through our website and our business lead data services (together, the "Services").
It covers two groups of people: visitors and customers who use our website or buy from us, and business owners and contacts whose business information may appear in the lead data we provide to our customers.
Information we collect
Information you give us
When you request a quote, call us, or place an order, we collect the details you provide, such as your name, company name, email address, phone number, the lead types and package you're interested in, and any message you send.
Information collected automatically
When you visit our website, your browser and our service providers may automatically receive technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit.
Business lead data
To provide our Services, we compile business contact information such as business name, owner or contact name, business phone number, business email address, business address, industry, time in business, estimated revenue, and funding interest. We obtain this information from sources that may include public records (such as UCC filings and business registrations), publicly available business directories, online funding inquiry forms where the business owner provided consent, and third-party data partners.
How we use information
- To respond to quote requests, answer questions, and provide customer support.
- To process orders, deliver lead files, and manage customer accounts and billing.
- To compile, verify, de-duplicate, and scrub business lead data, including against Do Not Call and suppression lists.
- To provide business lead data to our customers, who are merchant cash advance brokers, ISOs, and funders.
- To operate, secure, and improve our website and Services.
- To comply with legal obligations and enforce our Terms of Service.
How we share information
We do not sell the personal information of website visitors or customers. We share information only as described below:
- Lead data customers. Business lead data is provided to our customers under the terms of our agreements with them, which require them to use it lawfully.
- Service providers. We use vendors that help us run our business, such as website hosting, font delivery (Google Fonts), form processing (FormSubmit), email, and payment processing. They may access information only to perform services for us.
- Legal and safety. We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Viper Files, our customers, or others.
- Business transfers. If Viper Files LLC is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Removing your business from our data
If you are a business owner or contact and you do not want your information included in lead data we provide, you can ask us to remove it and add it to our internal suppression list.
Email [email protected] with the subject line "Remove my information" and include your business name, phone number, and email address so we can find your record. We will process removal requests within 10 business days.
Removal from our data does not remove your information from lists already delivered to customers before your request, or from sources we don't control, such as public records.
Cookies and similar technologies
Our website does not use advertising or tracking cookies. Third-party services we use to display the site, such as Google Fonts, may receive your IP address and basic browser information when you load the page. If we add analytics or advertising tools in the future, we will update this policy.
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we have about you and how we use it.
- Request a copy of your personal information.
- Request that we correct or delete your personal information.
- Opt out of the sale or sharing of your personal information.
- Not be discriminated against for exercising these rights.
To make a request, contact us using the details below. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, including to provide our Services, maintain suppression lists, resolve disputes, and meet legal, tax, and accounting requirements.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our Services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Material changes will be posted on this page before they take effect.
Contact us
Questions or requests about this Privacy Policy can be sent to:
Viper Files LLC
Email: [email protected]
Phone: (213) 290-6672